Shipping policy
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Orders only fulfill to the continental US only.
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Please note we cannot ship to a PO Box.
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Orders are fulfilled in 3-5 days. Standard delivery can take another 3-8 business days, depending on location. Your product will be delivered straight to your door and any order containing regulated goods will require an adult signature and ID check upon delivery.
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Who will ship my product?
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Our product is being shipped by a 3rd party partner (AccelPay's retailer network).
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Orders containing regulated goods are fulfilled by licensed 3rd party retailers in the AccelPay network. Retailers use a variety of fulfillment carriers including GLS and UPS.
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Delivery Attempts: Our delivery service will make up to three attempts to deliver the package to the intended recipient at the provided address.
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Undeliverable Package: If the package remains undeliverable after three delivery attempts, it will be deemed “undeliverable” and returned to the retailer.
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Recipient Responsibility: The recipient of the undeliverable package will be responsible for paying the following fees:
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If a refund is requested, the recipient would be charged an Undeliverable Package Fee, a flat fee of $25, which will be deducted from their refund.
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Original shipping cost is non-refundable.
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If a Reshipment is requested, a flat fee of $40 will be charged to cover both the reshipment and the undeliverable package fee.
- ◆ Other fees may apply due to order contents.