Orders are fulfilled in 3-5 days. Standard delivery can take another 3-8 business days, depending on location. Your product will be delivered straight to your door and any order containing regulated goods will require an adult signature and ID check upon delivery.
Who will ship my product?
Our product is being shipped by a 3rd party partner (AccelPay's retailer network).
Orders containing regulated goods are fulfilled by licensed 3rd party retailers in the AccelPay network. Retailers use a variety of fulfillment carriers including GLS and UPS.
Delivery Attempts: Our delivery service will make up to three attempts to deliver the package to the intended recipient at the provided address.
Undeliverable Package: If the package remains undeliverable after three delivery attempts, it will be deemed “undeliverable” and returned to the retailer.
Recipient Responsibility: The recipient of the undeliverable package will be responsible for paying the following fees:
If a refund is requested, the recipient would be charged an Undeliverable Package Fee, a flat fee of $25, which will be deducted from their refund.
Original shipping cost is non-refundable.
If a Reshipment is requested, a flat fee of $40 will be charged to cover both the reshipment and the undeliverable package fee.
